Delivery & Returns

Standard Shipping (United Kingdom)

Deliveries will be received between 3-5 working days: £2.89 

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International Shipping

For customers in Europe, postage costs are: £6.85 (International Standard) (1 book); £8.85 (2 books;) and £9.80 (3 books) and will take 5-7 working days.

 

For customers in US and Canada, postage costs are: £8.90 (International Standard) (1 book); £13.80 (2 books); and £14.80 (3 books) and will take 6-8 working days.

 

For customers in Australia and New Zealand, postage costs are: £9.80 (International Standard) (1 book); £14.35 (2 books); and £15.75 (3 books) and will take 8-10 working days.

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For customers outside the UK, Europe, USA, Canada, Australia and New Zealand, or for orders of more than three books, please contact me [link to form] for a postage price.

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Please note that there will be no deliveries on Bank Holidays. 

 

Returns Policy 

You can return the item(s) in their original condition and within 14 days from the date shipped.  

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If items returned are in an unsellable condition, a refund will not be issued and the item(s) will be returned to your original delivery address.

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Please allow 28 days from the day the parcel is dispatched for your refund to be processed.

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Returning Items by Post

If you wish to return an item, please email nicola@nicolasmith.net for returns delivery address

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The item is your responsibility until it reaches us.  For your own protection, we strongly recommend that you send the parcel using a delivery service that insures you for the value of the goods, and obtain a proof of delivery certificate from the Post Office.  The cost of returning the item is your responsibility.

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Returns that are posted back with no postage cost / incorrect postage cost paid may be subject to a processing delay and a refund deduction equal to the amount paid to receive the return.